Shipping & Returns

Clear Shipping, Returns & Refund Support

We ship vehicle-specific infotainment systems, screen upgrades, wiring harnesses, and OEM-style integration products. Review shipping, delivery, return, and refund information before placing your order.

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Order Processing

Shipment Tracking Provided

Support Fitment & Return Help

Processing Time

Orders are processed after payment confirmation and product availability review.

Tracking Updates

Tracking information will be provided when your order ships.

Return Approval Required

Returns must be approved before any item is sent back.

Shipping Information

How Shipping Works

Delivery time may vary based on product availability, destination, carrier service, customs processing, and local delivery conditions.

Order Processing

Most orders are processed after payment confirmation. Vehicle-specific systems may require additional fitment review before shipment, especially when harnesses or modules must match your vehicle configuration.

Estimated Delivery

Estimated delivery times are provided for reference only. Shipping time may vary due to carrier delays, customs clearance, remote delivery areas, holidays, or weather conditions.

Tracking Information

Once your order is shipped, tracking information will be sent to the email address used at checkout. Tracking updates may take time to appear after the carrier receives the package.

International Shipping

International orders may be subject to customs duties, taxes, import fees, or brokerage fees. These charges are the responsibility of the customer unless stated otherwise at checkout.

Address Accuracy

Please make sure your shipping address, phone number, and email are correct before placing your order. Incorrect or incomplete addresses may cause delays or failed delivery.

Lost or Delayed Packages

If your package is delayed or tracking has not updated for an unusual amount of time, contact us with your order number so we can help review the shipment status.

Returns & Refunds

Return Eligibility

Because our products are vehicle-specific electronic systems, returns must be reviewed and approved before the item is sent back.

Eligible for Return

Unused and uninstalled products
Original packaging included
All cables, harnesses, modules, and accessories included
No scratches, damage, modification, or missing parts
Return requested within the eligible return period
Return approved by our support team before shipment

May Not Be Returnable

Installed, used, or modified products
Products damaged during installation
Products with missing harnesses, cables, modules, or accessories
Custom-configured or special-order items
Items sent back without return approval
Final sale, clearance, or gift card purchases

Return Process

How to Request a Return

Contact Us First

Email us with your order number, reason for return, product photos, and vehicle details.

Return Review

Our team reviews the request and confirms whether the product is eligible for return.

Receive Instructions

If approved, we will provide return instructions and the correct return address.

Inspection & Refund

After receiving and inspecting the item, we will notify you whether the refund is approved.

Important

Confirm Fitment Before Installation

Vehicle screen upgrade systems are not universal. Fitment can depend on vehicle year, model, dashboard layout, factory screen size, wiring configuration, and OEM system version. Please contact us before installation if you are not sure.

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